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CX Programs & Automation Manager

New York City, New York, United StatesHybridfull-time$130k–$160k
Zendesk AIIntercomDecagon
Role Snapshot

7–10+ years in CX operations, support product management, or technical program management; hands-on AI/automation experience in support; cross-functional collaboration; strong product thinking; able to configure and iterate with SaaS tools.

7–10+ years in CX operations, support product management, or technical program management; hands-on AI/automation experience in support; cross-functional collaboration; strong product thinking; able to configure and iterate with SaaS tools.

Posted 9 July 2026Apply now